Shanny Movers and Cleaners

FAQs

Frequently Asked Question

Full payment is done immediately after completion of service through Mpesa  numbers or bank transfers and at no time should payment be done in cash.

We offer three package deals with regarding insurance 1) gold package: Full insurance policy. 2) Full package: Your household items are insured when movers are packing and unpacking but not when goods are on transit. 3) Half package: Your goods have no any insurance policy.

Light home Cleaning and dusting are done in the new home as movers unpacking and re-arranging. With an exemptions of post-construction cleaning.

We charge our services according to the quantity of goods owned; the distance being covered; the prospective moving dates as well as the package you choose. NB; Charges for Nairobi metropolitan do not vary much.

Last-minute moves are always triggered or necessitated by unfriendly and unseen situations and as such require caution and care from all parties. Shanny movers and cleaners is discreet, professional, and available to satisfy our client’s needs and offer working solutions such as storage. Our customers will experience utmost quality level as all our normal customers.

Our services are available 24/7 depending on customers need and availability .at Shanny we aim at maximum customer satisfaction .

We are always positive as we carry out our services despite the situation/nature of the job. We ensure that job once started is finished using most minimal time possible and zero losses and damage.

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