What we do with user data
Privacy Policy
Effective Date: 11/08/2025
At Shanny Movers and Cleaners, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
We may collect the following types of information from you:
Personal Identification Information: Name, email address, phone number, postal address, and other contact details.
Service Information: Details about your moving or cleaning requests, preferences, and scheduling.
Usage Data: Information about how you use our website, such as IP address, browser type, pages visited, and time spent on pages.
Payment Information: Details required to process payments, collected securely through trusted payment gateways.
We use your information to:
Provide and manage our moving and cleaning services.
Communicate with you regarding bookings, updates, and customer support.
Process payments and prevent fraudulent transactions.
Improve our website, services, and customer experience.
Comply with legal obligations.
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
Service Providers: Trusted partners who assist in operating our business (e.g., payment processors, IT services).
Legal Authorities: When required by law or to protect our rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets.
All third parties are required to protect your information according to this Privacy Policy.
Our website may use cookies and similar tracking technologies to enhance user experience and collect usage data. You can manage your cookie preferences through your browser settings.
We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
You have the right to:
Access and update your personal information.
Request deletion of your personal data, subject to legal requirements.
Opt-out of marketing communications.
Withdraw consent where applicable.
To exercise these rights, please contact us at shannymoversandcleaners@gmail.com.
Our services and website are not intended for children under 13 years old. We do not knowingly collect personal data from children.
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
If you have questions or concerns about this Privacy Policy, please contact us at:
Shanny Movers and Cleaners
Email: shannymoversandcleaners@gmail.com
Phone: 0111779646
Address: Two Rivers Mall, Ruaka